Terms & Conditions

Terms & Conditions – Shikso

Effective Date : October 2025

Business Name : Shikso

Address : FF12, SRP Arcade, E-5/48, E-5, Arera Colony, Bhopal, Madhya Pradesh 462016

Phone : +91 7974186754

Email : info@shikso.com

Website : https://www.shikso.com

1. Introduction

Welcome to Shikso, your AI-powered smart learning platform designed to make education smarter, more interactive, and accessible for every student.

These Terms and Conditions (“Terms”) govern your access to and use of our website, mobile app, digital learning tools, and other related services (collectively referred to as the “Platform”).

By visiting, registering, or using Shikso, you agree to comply with these Terms. If you do not agree, please refrain from using the platform.

Shikso is committed to providing an innovative, reliable, and secure environment for students, parents, and educators. These Terms explain how you can responsibly use our services and what we expect from you as a valued user.

2. Purpose of the Platform

Shikso provides an integrated learning ecosystem called SmartSet — a unique combination of study tools, practice tests, AI-powered analytics, and personalized learning modules.

The goal is to make online education, exam preparation, and concept understanding more efficient, fun, and measurable.

The content available on Shikso — including text, videos, quizzes, and interactive lessons — is for educational and informational purposes only. It is not intended to replace official classroom teaching or certified academic programs.

3. Acceptance of Terms

By using Shikso, you acknowledge that :

• You have read and understood these Terms fully.
• You are legally competent to agree to them.
• If you are under 18 years old, you are using the Platform under the supervision of a parent, guardian, or teacher.

If you are using Shikso on behalf of an institution (like a school or tuition center), you represent that you are authorized to bind that organization to these Terms.

4. Eligibility to Use

• Shikso’s services are intended for students, parents, teachers, and institutions seeking digital learning resources.
• Users must ensure that their use of the platform complies with all applicable laws.
• Shikso reserves the right to deny access or terminate accounts if eligibility requirements are not met or if misuse is detected.

5. Account Creation & Responsibilities

To access personalized dashboards, mock tests, SmartSets, and progress analytics, you need to create a Shikso account.

During registration, you must:

• Provide accurate, complete, and updated information.
• Keep your login credentials private.
• Notify us immediately if you suspect unauthorized activity.

You are fully responsible for all actions under your account. If we find suspicious, fraudulent, or abusive activity, we may suspend or permanently deactivate your account.

6. Use of the Platform

When using Shikso, you agree to :

• Use it only for lawful, educational, and non-commercial purposes.
• Respect the intellectual property of Shikso and other users.
• Avoid sharing, distributing, or copying our content without permission.
• Not attempt to hack, disrupt, or interfere with our systems, servers, or software.

Any violation of these rules can result in account termination and possible legal action.

7. Subscription, Payments & Refunds

Some of Shikso’s features — such as Premium SmartSets, Mock Tests, and AI Learning Reports — are paid services.

Payment Terms :

• All fees are displayed transparently at checkout.
• Payments are securely processed through verified payment gateways such as Razorpay or Stripe.
• You agree to provide valid billing information and authorize payment for selected plans.

Refund Policy :

• Fees once paid arenon-refundable , except in cases of duplicate charges or verified technical errors caused by Shikso.
• Refunds, if approved, are credited to the original payment source within 7–14 working days.

Subscription Policy :

• Subscriptions renew automatically unless canceled before the renewal date.
• Any damages resulting from misuse or misinterpretation of content

8. Intellectual Property Rights

All materials, including questions, videos, animations, study notes, designs, logos, and software, are the intellectual property of Shikso.

You are granted a limited, non-transferable, non-exclusive license to access and use the platform for your personal learning.

You must not :

• Copy, distribute, reproduce, or sell Shikso’s content.
• Reverse-engineer or manipulate our software or database.
• Use our name, logo, or design elements without written consent.

Violation of these rights may lead to legal action under copyright and trademark laws.

9. User-Generated Content

When you upload, post, or share content (e.g., comments, notes, feedback, or test questions), you :

• Grant Shikso a worldwide, non-exclusive, royalty-free license to use, display, and improve upon that content for educational or promotional purposes.
• Confirm that your content does not infringe upon any third-party rights or contain offensive material.

Shikso reserves the right to moderate, edit, or remove any user content that violates our guidelines or legal standards.

10. Accuracy of Information

Shikso makes every effort to provide accurate and up-to-date educational content. However :

• We do not guarantee that all content is free from errors or omissions.
• We are not responsible for academic results or exam outcomes based on our materials.

Learning success depends on individual effort, preparation, and understanding.

Always verify official academic details (such as syllabus or exam pattern) from your school or official authority.

11. Limitation of Liability

While we aim to deliver a smooth and reliable experience, Shikso is not liable for :

• Service interruptions, technical failures, or data loss.
• Unauthorized access, hacking attempts, or data breaches beyond our reasonable control.
• Losses or damages resulting from misuse, misunderstanding, or reliance on content provided on the platform.

All use of Shikso is at your own risk.

12. Disclaimer of Warranties

Shikso is provided on an “as is” and “as available” basis.

We make no express or implied warranties regarding :

• Continuous availability or error-free service.
• Accuracy, completeness, or reliability of the content.
• Compatibility of the platform with your devices.
• Guaranteed academic performance or outcomes.

You acknowledge that using Shikso means accepting these inherent limitations.

13. Data Privacy & Security

Your privacy is extremely important to us.

All personal data collected by Shikso is handled in accordance with our Privacy Policy.

We ensure:

• Secure data storage using encryption and verified systems.
• Limited access to personal information only for authorized personnel.
• No selling or renting of personal data to third parties.

However, no digital platform can be 100% secure. Users are encouraged to maintain safe browsing habits and report any suspicious activity.

14. Links to Third Parties

Shikso may display or link to third-party websites, educational tools, or payment gateways.

These external sites are not under our control, and we are not responsible for their content, policies, or security.

We advise users to review the terms and privacy policies of third-party platforms before interacting with them.

15. Termination of Access

Shikso reserves the right to :

• Suspend or terminate user access for violations of these Terms or applicable law.
• Remove accounts involved in fraudulent or harmful activities.
• Refuse service or restrict features to maintain platform integrity.

Once terminated, you lose access to all services, data, and content associated with your account.

16. Indemnification

You agree to indemnify and hold harmless Shikso, its founders, employees, and partners from anyclaims, damages, or losses arising from :

• Your use or misuse of the platform.
• Violation of these Terms.
• Infringement of any intellectual property or third-party rights.

This clause protects Shikso against legal or financial damages caused by user misconduct.

17. Modifications to Services

To keep improving, Shikso may :

• Update, modify, or discontinue features or services at any time.
• Change pricing, course structures, or functionalities as part of platform upgrades.

We will make reasonable efforts to notify users of major changes, but we are not obligated to maintain legacy versions or outdated content.

18. Updates to Terms

These Terms may be updated periodically to reflect new policies, services, or legal requirements.

The revised Terms will be effective immediately once posted on this page with an updated “Effective Date.”

Continued use of Shikso after updates signifies acceptance of the new Terms.

19. Governing Law & Jurisdiction

These Terms and all related matters shall be governed by the laws of India.

All disputes shall fall under the exclusive jurisdiction of the courts of Bhopal, Madhya Pradesh.

20. Entire Agreement

These Terms, together with our Privacy Policy, Disclaimer ,and any other linked policies, form the entire agreement between you and Shikso.

If any clause is found invalid, the remaining provisions will continue to apply in full force.

21. Communication & Contact

For questions, feedback, or clarification regarding these Terms, please contact us at :

Shikso

Address :SRP Co-Working Space, 48, E-5, Arera Colony, Bhopal, Madhya Pradesh, India – 462016